Important COVID-19 Information

To protect the health and wellness of our community, we are following the guidelines set forth by the Santa Clara County Public Health Department. 
Masks are required indoors regardless of vaccination status.

 At CommonWealth, the safety and well-being of our members, staff and the community remain of the utmost importance. Masks are required indoors regardless of vaccination status.

We’re here to help.
We know that during these times, you still have financial needs and we are here to help.  

CommonWealth Update 8/3/2021


Remote ways we are here to serve you


We are here to serve you.

To protect the health and wellness of our members, employees, and our community, we have the following guidelines when visiting a branch:

  • Branch locations
    • Masks are required indoors regardless of vaccination status
    • Members must maintain a minimum six-foot distance from one another 
    • If you have a cough or fever, do not enter the branch
    • Cough or sneeze into a cloth, tissue, or your elbow
    • Do not shake hands or engage in unnecessary physical contact
Locations Hours

Morgan Hill Cochrane Branch
Morgan Hill Tennant Branch
San Jose Silver Creek Branch
San Jose Cambrian Branch

Monday through Thursday - 9:00am to 5:00pm
Friday - 9:00am to 6:00pm
Morgan Hill Tennant Branch
San Jose Cambrian Branch
Saturday - 9:00am -2:00pm

LOOKING FOR ASSISTANCE? WE'RE HERE TO HELP.

We know that these unprecedented times are challenging for everyone. Please reach out if you need assistance and we can explore options that may help ease the financial impact of an unexpected income disruption.


Tell Us How We Are Doing

We want you to know that you're a valued member and we're in this together. Please feel free to contact us here or call us at (800) 564-1588 with any questions or concerns so that we can better assist you. With that in mind, we want your feedback. Please take a few moments to share your thoughts with us by completing a short 5 question survey.

Complete Survey

*WealthCU Live Hours: Monday through Thursday — 9:00am to 5:00pm. Friday — 9:00am to 6:00pm. WealthCU Live must have access to your camera and microphone. Users are not required to be on camera during the video call.

  • A Message from CommonWealth

    The health and wellness of our members and employees are of the utmost importance to us. At CommonWealth, we are continuing to monitor developments related to COVID-19. We have taken precautions and are following the guidance and proactive steps from local health officials. We continue to sanitize work areas nightly and we have implemented measures to help employees remain healthy and protect others around them.

    While our branch offices are still open to serve you, please note that we do offer additional tools and resources to help you do your banking without having to walk into one of our locations should you choose not to. Here are a few options:

    •  Visit an ATM to make deposits and withdraw cash
    •  Make purchases with your CommonWealth debit or credit cards at merchants, online and through your mobile wallet
    • Login to Online Banking from your computer or mobile phone to check balances, make transfers and loan payments and view your activity
    • In addition, you can pay your bills using our Bill Pay system from within Online Banking
    • You can deposit your checks from the comfort of home with mobile deposit, accessible through our mobile app
    • Chat with us via our website or securely through Online Banking (during business hours)
    • Apply for loans and new accounts online
    • Reach us by phone for general questions, transaction assistance, loan applications, and new account opening
       

    We’re here to help.
    We realize that the uncertainty about the spread of COVID-19 may cause stress and anxiety. We know that even during these times, you still have financial needs and we are here to help. Please feel free to contact us with any questions or concerns you may have so that we can assist you. 

    We are continuing to monitor the situation and will provide further updates as they become available. If you have any questions, please feel free to give us a call at (800) 564-1588.

  • Ways We Can Help

    LOOKING FOR ASSISTANCE? WE'RE HERE TO HELP.

    We know that these unprecedented times are challenging for everyone. Please reach out if you need assistance and we can explore options that may help ease the financial impact of an unexpected income disruption.

    Other ways we can help:

    • Refund ATM-related fees
    • Waive early withdrawal fees on certificates
    • Expedite a new debit or credit card

    Please don't hesitate to reach out to us, so we can help assess your situation. Together we will get through this. You can call us at (800) 564-1588 or email us at service@wealthcu.org. 

  • Remote Ways to Bank

    While our branch offices are still open to serve you, please note that we do offer additional tools and resources to help you do your banking without having to walk into one of our locations should you choose not to. Here are a few options:

    Types of Transactions Ways to access

    Money Withdrawals

    ATMs, Local Branch

    Check Deposits

    Mobile App, ATMs

    Make Purchases

    Digital Wallets

    Loan Payment

    Online Banking, Mobile App, wealthcu.org, or call us at
    (800) 564-1588

    Check Balance, Transfer Funds, Order Checks

    Online Banking, Mobile App

    Pay Bills

    Online Banking, Mobile App 

    Apply for Loan

    Online Banking/Mobile App (existing members), Apply for Loan

    Apply for New Membership

    Join Now

    Open New Account
    (existing members)

    Online Banking, Mobile App

    Lost/Stolen Card

    CardControl App, Call us at (800) 564-1588 option 6
    or (800) 472-3272 (after hours)
    Wire Transfer,
    Stop Payment Request,
    Card Holder Dispute 
    Online Forms

    General Questions

    Send a secure message (Online & Mobile Banking), submit a Contact Us Form, Chat with us, call us at (800) 564-1588

  • Ways to stay healthy and prevent the spread of COVID-19

    Prevention tips:

    • Avoid close contact with people who are sick
    • Avoid touching your eyes, nose, and mouth
    • Stay home when you are sick
    • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
    • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe
    • Wash your hands often with soap and water for at least 20 seconds (think Happy Birthday song), especially after going to the bathroom, before eating; and after blowing your nose, coughing, or sneezing.
      • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash your hands with soap and water if hands are visibly dirty.

    For more information about the Coronavirus, visit the CDC website

  • Tips to Avoid Coronavirus Scams

    Cyber-criminals are taking advantage of fears surrounding the Coronavirus. They’re setting up websites to sell bogus products and using fake emails, texts, and social media posts as a ruse to take your money and get your personal information. These emails and posts may be promoting awareness and prevention tips, and fake information about cases in your neighborhood. They also may be asking you to donate to victims, offering advice on unproven treatments, or contain malicious email attachments.

    Here are some tips to help protect you from scammers:

    • Don’t click on links from sources you don’t know. It could download a virus onto your computer or device that can steal your personal information. Make sure the anti-malware and anti-virus software on your computer is up to date.
    • Watch for emails claiming to be from the Centers for Disease Control and Prevention (CDC) or experts saying they have information about the virus. For the most up-to-date information about the Coronavirus, visit the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).
    • Ignore online offers for vaccinations. There currently are no vaccines, pills, potions, lotions, lozenges or other prescription or over-the-counter products available to treat or cure Coronavirus disease 2019 (COVID-19) — online or in stores.
    • Do your homework when it comes to donations, whether through charities or crowdfunding sites. Don’t let anyone rush you into making a donation. If someone wants donations in cash, by gift card, or by wiring money, don’t do it.
    • Scammers – and scammy companies – are using illegal robocalls to profit from Coronavirus-related fears. To Listen to some of the latest scammy robocall pitches, so you can be on the lookout and know how to respond, click here.
       

    To learn more about how to avoid scams visit the Federal Trade Commission (FTC).


    Coronavirus stimulus payment scams: What you need to know

    We know there’s been a flood of information and updates about the government’s economic impact payments, or so-called stimulus checks, lately. But quickly and safely moving massive amounts of money into the hands of those who need it is a big job with a lot of moving parts. We also know that the more you know about the process, the less likely you’re going to be tripped up by calls, text messages, or emails from scammers trying to steal your money or personal information. Here’s what you need to know about the stimulus payments and how to avoid scams related to these payments.

    For more information from the Federal Trade Commission, Click Here.

  • Financial Wellness

    The Complete Guide To Prioritizing Bills During a Financial Crunch (4 minute read) — If you are one of the millions of Americans on furlough thanks to COVID-19, you may be scrambling to cover your bills. Let’s take a look at what financial experts are advising so you can make an informed decision about your finances going forward.

    Financial Dos and Don'ts During COVID-19 (5 minute read) — With all this uncertainty, it’s easy to fall into a panic and wonder if there are some concrete steps you should be taking to save your finances. Here are some practical dos and don’ts to help you maintain financial stability and peace of mind during this time.

    Life's Curveballs — In a perfect world, everything would go according to plan. But in order to prepare yourself for our imperfect world, it's important to set aside income for life's unexpected twist and turns. There are ways to prepare for and manage the hard financial times that come your way.

    Youth Resources — During these constantly changing times, we want to make sure our youth members can continue to boost their knowledge! We have gathered some of our favorite youth resources to get you started.

    Additional Educational Resources